Privacy Policy

Last updated: February 2026

SILK (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Appointment details

  • Health or skin-related information you choose to share (such as skin type, sensitivities, or treatment history)

  • Payment information (processed and securely stored through third-party payment providers such as Square and Acuity Scheduling to facilitate bookings, consultation fees, and applicable cancellation or no-show charges). SILK does not store full payment card details on its own servers.

We may also automatically collect certain information when you visit our website, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the site

2. How We Use Your Information

We use the information we collect to:

  • Schedule and manage appointments

  • Enforce booking, cancellation, and no-show policies

  • Provide laser hair removal, facial, and skincare services

  • Communicate with you about appointments, services, or inquiries

  • Process payments

  • Improve our website and services

  • Comply with legal or regulatory requirements

3. Health and Treatment Information

Any health or skin-related information you provide is used solely to ensure safe and appropriate treatment. We do not sell or share this information for marketing purposes and take reasonable steps to keep it confidential.

4. Sharing Your Information

We do not sell your personal information. We may share information only with:

  • Service providers who help operate our business (such as booking software or payment processors)

  • Legal authorities if required by law

All third-party providers are expected to maintain the confidentiality of your information.

5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve functionality and user experience. You can adjust your browser settings to refuse cookies, though some features of the site may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You may:

  • Request access to or correction of your personal information

  • Request that we delete your information, subject to legal or business requirements

  • Opt out of non-essential communications at any time

To exercise these rights, please contact us using the information below.

8. Minors’ Privacy (Ages 13–17)

Our services are available to clients ages 13 through 17 with parental or legal guardian consent. We do not knowingly collect personal information from children under the age of 13.

For clients under 18, we may collect personal and treatment-related information only with the involvement and consent of a parent or legal guardian. This information is used solely for scheduling, treatment safety, and service delivery.

Parents or legal guardians may review, request correction of, or request deletion of their minor’s personal information by contacting us using the information provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

SILK
Email: silk.lynnwood@gmail.com
Phone: 206-617-5901